We'll Administer

Making updates and moderating activity is time consuming. Let us handle your updates carefully and securely so you can focus on your business.

We'll Repair

Is that image not in the right place? Did updating a plugin break something on your website? We’ll fix things before you even know it’s a problem.

We'll Optimize

Get expert advice on how you can improve user experience, optimize speed, and make changes that will increase traffic to your website organically.

Why have a team of WebCare experts in your corner?

UX Studio Get WordPress Support Services for Security

Your website needs to stay secure, healthy, and up-to-date.

With decades of experience protecting websites from hackers, retrieving lost data, and patching updates, you can sleep easy knowing your website is in good hands.

UX Studio Get WordPress Support Services for Backups

Frequent backups for everyday emergencies.

Every change made to your site is backed up remotely to Google Cloud, the most trusted data storage platform in the world. We have a fully-tested on-demand restore process to ensure any of the 30 days of backups we retain can be restored right away at your request.

UX Studio Get WordPress Support Services for SEO

We'll optimize your website for speed, performance, and usability.

We have zero tolerance for faulty plugins, poorly-written themes, massive images, and insufficient web hosts. Our top priority will be making sure your desktop and mobile users don't leave your website before it's done loading.

Our #1 goal is your success.

Your organization is always growing and so should your website. That's why your monthly report will include expert advice on ways to help turn its goals into reality. We’ve helped hundreds of clients improve their online presence and we can’t wait to help you, too!

Plans & Prices

Choose your WebCare Support & Maintenance Plan

Take any of our WebCare plans on a 30-day test drive and, if you’re not completely satisfied with our professional care and attention to detail, we’ll give you your money back.

Ultimate

Deluxe

Basic

Not sure which WebCare plan is right for you?

A team you can trust

Looking after websites isn't your everyday job but it is ours.

Friendly, Helpful
Support

We love our clients and pride in every site we maintain, treating each and every one like it was our own.

Performance
Optimizations

We can help resolve bottlenecks on your site, increase conversions, and boost overall performance.

Custom Web
Development

Our developers utilize best practices and have extensive experience building custom themes & plugins.

Frequently Asked Questions

Think of it like an insurance policy for your website. Not only will you have a team of experts available 24/7/365 but we’ll make sure your website is up-to-date, secured against hackers, and always improving.

That depends on how much help you need. Each plan has a limit on the number of hours our experts are available to you. We’ll let you know as soon as you’ve reached your limit and, if you need more help, additional hours you can purchased. Alternatively, you can upgrade your plan to the next tier.

WebCare Support is based on a monthly cycle. Every month, WebCare hours reset and do not roll into the following month.  When a task is submitted and there are no hours available, it’s placed in a pending status until the cycle renews. You can also purchase additional WebCare hours for time-sensitive tasks. We make it a point to use up all available hours thoroughly and wisely.

We take security very seriously and implement a laundry list of precautions to prevent such an attack. However, in the unlikely event that your website is compromised, we do charge a modest $100 service fee to clean the malware from your website and restore what was lost. This is a significant savings compared to paying a-la-carte for similar services from other providers.

We have you covered with two options. You can either upgrade your plan to the next tier or you can purchase additional hours if you don’t think you’ll need the added hours on a recurring basis.

We do everything we can to make it as easy as possible for you to get support.  If you need assistance, please send a direct email, any time, to support@ux.studio.

All of our support clients are granted access to a private UX Studio Dashboard for easy collaboration. From there, you can submit new requests, collaborate on existing ones, and monitor our progress.

Our support hours are 9am – 5pm ET, however, we’re available 24/7/365 for critical tasks that need immediate attention.

Have more questions?

Get WebCare Support & Maintenance

Can’t wait? Call Monday – Friday, 9am to 5pm ET at: (401) 332-3349

Grow admissions organically with a strong website

Get a detailed report with actionable steps you can take to improve your online presence, raise awareness, and attract more families without spending a fortune on paid ads.

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