UX Studio WordPress Support Services Admin

We'll Administer

Making updates and moderating activity is time consuming. Let us handle your administrative work so you can focus on your business.

UX Studio WordPress Support Services Repair

We'll Repair

Is that image not in the right place? Did updating a plugin break something on your website? We'll fix things before you even know it's a problem.

UX Studio WordPress Support Services SEO

We'll Optimize

Get expert advice on how you can improve user experience, optimize speed, and make changes that will help you reach your ultimate goals.

WHY HAVE A TEAM OF WORDPRESS EXPERTS IN YOUR CORNER?

We'll make sure your website stays secure, healthy, and up-to-date.

With decades of experience protecting websites from hackers, retrieving lost data, and patching updates, you can sleep easy knowing your website is in good hands.

UX Studio Get WordPress Support Services for Security
UX Studio Get WordPress Support Services for Backups

Frequent backups for everyday emergencies.

Every change made to your site is backed up remotely to Google Cloud, the most trusted data storage platform in the world. We have a fully-tested on-demand restore process to ensure any of the 30 days of backups we retain can be restored right away at your request.

We'll optimize your website for speed, performance, and usability.

We have zero tolerance for faulty plugins, poorly-written themes, massive images, and insufficient web hosts. Our top priority will be making sure your desktop and mobile users don’t leave your website before it even finishes loading.

UX Studio Get WordPress Support Services for SEO

Our #1 goal is your success.

Your organization is always growing and so should your website. That’s why your monthly report will include expert advice on ways to help turn its goals into reality. We’ve helped hundreds of customers improve their online presence and we can’t wait to help you too!

GET 30 DAYS OF WORDPRESS SUPPORT WITH ZERO RISK!

Take any of our WebCare plans on a 30-day test drive and, if you’re not completely satisfied with our professional care and attention to detail, we’ll give you your money back.

Hosting STARTER BASIC DELUXE ULTIMATE
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Security
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Database Backups Monthly Weekly Daily Daily
File Backups Monthly Weekly Daily Daily
Hosting
STARTER
DELUXE
ULTIMATE
Hosting
  • VPS Hosting
  • SSL Certificate
  • Email Hosting & Support
  • Security
  • Staging Server
  • Theme & Plugin Updates
  • Database Backups
  • File Backups
  • Monthly Maintenance & Support
  • Status Updates
  • Professional Maintenance
  • General Availability
  • 24/7 Uptime Monitoring
  • 24/7 Emergency Support
  • Priority Support
  • Monthly Reports
  • User Experience Insights
  • Search Engine Optimizations
  • Google Analytics
STARTER
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  • Monthly
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  • 1 Hour
  • Mon - Fri
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DELUXE
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  • Daily
  • Weekly
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  • 5 Hours
  • 24/7/365
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ULTIMATE
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  • Daily
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  • 10 Hours
  • 24/7/365
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Hosting
STARTER
VPS Hosting
check
SSL Certificate
check
Email Hosting
& Support
check
Security
Staging Server
check
Theme & Plugin
Updates
check
Database
Backups
Monthly
File Backups
Monthly
Monthly Maintenance &
Support
Status Updates
check
Professional
Maintenance
1 Hour
General
Availability
Mon - Fri
24/7 Uptime
Monitoring
check
24/7 Emergency
Support
check
Priority
Support
check
Monthly Reports
User Experience
Insights
check
Search Engine
Optimizations
check
Google
Analytics
check
Hosting
DELUXE
VPS Hosting
check
SSL Certificate
check
Email Hosting
& Support
check
Security
Staging Server
check
Theme & Plugin
Updates
check
Database
Backups
Daily
File Backups
Weekly
Monthly Maintenance &
Support
Status Updates
check
Professional
Maintenance
5 Hours
General
Availability
24/7/365
24/7 Uptime
Monitoring
check
24/7 Emergency
Support
check
Priority
Support
check
Monthly Reports
User Experience
Insights
check
Search Engine
Optimizations
check
Google
Analytics
check
Hosting
ULTIMATE
VPS Hosting
check
SSL Certificate
check
Email Hosting
& Support
check
Security
Staging Server
check
Theme & Plugin
Updates
check
Database
Backups
Daily
File Backups
Daily
Monthly Maintenance &
Support
Status Updates
check
Professional
Maintenance
10 Hours
General
Availability
24/7/365
24/7 Uptime
Monitoring
check
24/7 Emergency
Support
check
Priority
Support
check
Monthly Reports
User Experience
Insights
check
Search Engine
Optimizations
check
Google
Analytics
check
Not sure which plan is right for you? Want to create a custom WebCare plan?
Schedule a free consultation today.

FREQUENTLY ASKED QUESTIONS

Got questions? We’ve got answers.

Think of it like an insurance policy for your website. Not only will you have a team of WordPress experts available 24/7/365 but we’ll make sure your website is up-to-date, secured against hackers, and always improving.

That depends on how much help you need. Each plan has a limit on the number of hours our experts are available to you. We’ll let you know as soon as you’ve reached your limit and, if you think you need more help, you can purchase additional hours or upgrade your plan to the next tier.

WebCare Support is based on a monthly cycle. Every month, WebCare hours reset and do not roll into the following month. When a task is submitted and there are no hours available, it’s placed in a pending status until the cycle renews. You can also purchase additional WebCare hours for time-sensitive tasks.

We take security very seriously and implement a laundry list of precautions to prevent such an attack. However, in the unlikely event that your website is compromised, we do charge a modest $100 service fee to clean the malware from your website and restore what was lost. This is a significant savings compared to paying a-la-carte for similar services from other providers.

We have you covered with two options. You can either upgrade your plan to the next tier or you can purchase additional hours if you don’t think you’ll need the added hours on a recurring basis.

We do everything we can to make it as easy as possible for you to get support. All of our support clients have a UX Studio Dashboard Widget installed. From there, you can click the support ticket button for assistance or send a direct email, any time, to support@ux.studio.

This doesn’t happen very often, but when it does, we’ll replace the plugin with a better, more supported alternative. Changing a plugin does involve migrating data, re-integration, and testing, so we’ll have to provide a separate quote for this work.

Our support hours are 9am – 5pm ET, however, we’re available 24/7/365 for critical tasks that need immediate attention.

Have more questions? Schedule a free consultation today.

WORK WITH THE BEST WORDPRESS SUPPORT TEAM AROUND

  • You’re looking to establish a long lasting relationship with an agency that’s dedicated to enhancing your online presence with data-driven improvements.
  • You don’t have the time to manage your website and need a trusted expert to handle security updates and user experience improvements for you.
  • You’re interested in digital marketing campaigns, such as pay-per-click, email, and social media, and integrating them with your website.

If you checked all or most of these boxes then take the next step and discover why our WebCare Support team will save you time, money and hassles.